1. Does All Things Chrys offer payment plans?
Yes, we offer payment plans to all our client on all services totaling a minimum of $150 unless stated otherwise in the description box of a particular service. Exclusions may apply.
2. Does All Things Chrys offer refunds?
Yes, we offer full refunds on all tangible merchandise (except books) in our shop. Apparel must be unworn, clean, and undamaged. Refunds must be made within 7 days of your purchase date. After 7 days, you will not be able to receive a refund. All other products (digital and service based) are not eligible for a refund.
3. What is the process for writing services?
For short-term writing services such as “Mini Writing Projects”, a form is required in which you will provide all pertinent project information and upload any files necessary to complete your project. There will be a 30-minute consultation after your payment has been processed to confirm all details. Then the project is completed and released to you.
Ghostwriting—You will complete the Ghostwriting Intake Form before you make a payment. We will have a free 15-minute consultation to determine if All Things Chrys is a good fit for your project. Next, you’ll purchase the service online, and then there will be a 1-hour consultation within 2 business days after your payment has been processed. Moving forward, a schedule is agreed upon and will be reflected within your Ghostwriting Agreement, which must be signed before the start of services. Once the project has been completed, you will approve the manuscript and it will be released to you.
4. Are writing services confidential?
Yes, freelance writing services are confidential unless you give us consent stating otherwise giving All Things Chrys permission to disclose information acknowledging that you have utilized our services.
5. What is your revision policy?
Clients are allotted two revisions per project. Revisions are for minor changes only. For ghostwriting, revisions are not to exceed 10-pages double spaced altogether (Meaning: 10 pages between both revisions).
6. What if I want to change my writing project?
Once the project has begun, you will not be able to change your writing project. Projects (idea/subject matter) can be changed anytime prior to the scheduled start date via email.
7. What is your customer service policy?
Our standard hours of operation are Mon-Fri 9AM-6PM. After hours, you will have access to 24-hour email support.
8. How will we correspond during the course of my project?
Once your payment has been processed, you will be instructed to set up your client profile using our preferred task management system. That is where correspondence will be made moving forward.
9. What must I submit in order to start my writing project?
Depending on the nature of the project, we may need some additional items. This will be discussed in the initial consultation. (Things to consider: subject matter, photos, biographies, ideas, research, etc.)
10. Who owns the copyrights to my writing project?
You are the sole owner of the written material once it is completed and all payments have been processed. However, in order to obtain and maintain copyright ownership, you will need to first go to www.copyright.gov and register your work(s).
All physical items/tangible products available on AllThingsChrys.com may be returned and are eligible for a full refund within 7 days. No questions asked! All other non-revocable services and digital products such as downloadable worksheets, ebooks, recordings, online courses and masterclasses as well as all services are not eligible for a refund due to the nature of the product and/or service. Once a file is unzipped, downloaded, accessed or viewed, a refund will not be applicable. It is your responsibility to ensure that your purchase is correct at the time of checkout. If for any reason you experience trouble with receiving your digital product(s), you have three days from the date of purchase to contact us at firstname.lastname@example.org for customer service. We will be glad to help correct any technical issues that may occur. You are responsible for reading and understanding this information.
How we use your information: The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Sharing your personal information: We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
TERMS & CONDITIONS
Submitted Content: When you submit content of any kind to All Things Chrys, you simultaneously grant All Things Chrys an irrevocable, worldwide, royalty free license to publish, display, modify, distribute and syndicate your content worldwide. You confirm and warrant that you have the required authority to grant the above license to All Things Chrys.
Proprietary Rights: You acknowledge and agree that All Things Chrys may contain proprietary and confidential information including trademarks, service marks and patents protected by intellectual property laws and international intellectual property treaties. All Things Chrys authorizes you to view and make a single copy of portions of its content for offline, personal, non-commercial use. Our content may not be sold, reproduced, or distributed without our written permission. Any third-party trademarks, service marks and logos are the property of their respective owners. Any further rights not specifically granted herein are reserved.
Termination of Agreement: The Terms of this agreement will continue to apply indefinitely until terminated by either party. An agreement can be terminated without notice at any time for any reason by either party. Terms that are to continue in perpetuity shall be unaffected by the termination of this agreement.
Changes to Terms: All Things Chrys reserve the right to modify these Terms at our sole discretion and without any prior notification. Modifications to our Terms will become effective on the date that they are posted and your continued use of AllThingsChrys.com and it’s affiliated entities after changes to Terms have been made will signify your agreement and acceptance to them.
By using this Site, you acknowledge your acceptance of our policies and terms of service. If you do not agree to this policy, please do not use this Site. Your continued use of this Site following the posting of changes to this policy will be considered as your acceptance of those changes.
All Things Chrys will not be held liable for the success or failure of your (Client) brand/business or any other associated entity involving yourself or your brand/business. We do not in any way guarantee your success based on any of our products or services. Your success is 100% based on your own efforts and commitment. We do not make any income claims and we do not make any guarantees of any kind. All Things Chrys will not be held responsible for lack of completion, implementation, and results or for any losses that can and sometimes may be experienced. The Client must assume any and all risks associated with implementation of programs, products and services rendered through All Things Chrys and it’s affiliated entities. By using this Website, you agree that you’ve read, accepted and fully understand this Disclaimer. If you do not agree to this Disclaimer, please do not use this Website.